Refund Policy

Last updated: October 8, 2026

Our services are billed monthly for work performed during each service month.

• Fees for a service month that has already started are non refundable, since work and campaign management begin from day one of the month.
• If a client pays an invoice for a future month and cancels in line with our Cancellation Policy before that month starts, we refund that payment in full.
• Advertising spend is paid directly by the client to the advertising platforms (Meta, Google, TikTok, LinkedIn). We do not hold or receive these funds, so any ad spend refund must be requested from the platform.
• If you believe you were charged in error, contact us at gaspi@digitaltaktik.com within 30 days of the charge and we will review and correct it within 14 days.

Approved refunds are issued using the same payment method used for the original payment.

Contact: Digital Taktik (Gaspar Montllonch López), Carrer Buenos Aires 2, 08029 Barcelona, Spain. gaspi@digitaltaktik.com